FAQ

How long in advance do I need to make my order?

It all depends on availability, but Custom Made Cakes and Cupcakes usually need to be ordered at least 1-2 weeks in advance. Standard Cakes and Cupcakes can usually be ordered just a few days before. It is of course always best to order as early as possible, but it never hurts to ask for a last minute order.

How do I store my cake/cupcakes?

All my cakes that contains mousse, curd, cream cheese frosting, cream or custard need to be refrigerated. For best taste experience I suggest you to take out the cake 1-2 hours before serving it (so it is not refrigerator cold while consumed). It will stay fresh up to 3-4 hours at room temperature, but the longer you keep it out the shorter the sustainability. However, on hot summer days it is best to keep it refrigerated until an hour before serving.

Cakes with buttercream, frostings, jam, nutella, dulce de leche do not need to be
refrigerated
but I do suggest you refrigerate it or put it at a cooler place over night and for leftovers. For hot summer days I suggest that you put it in the refrigerator and take it out 1-2 hours before serving.

How long will my cake/cupcakes last?

Cakes/Cupcakes that contain mousse, curd, cream cheese frosting, cream or custard can be enjoyed the day they are purchased or the following day.

Cakes/Cupcakes with buttercream, frostings, jam, nutella, dulce de leche stay fresh longer and can be enjoyed for 3-4 days.

Is everything home made and what ingredients do you use?

I use a range of high quality products and I try to buy as environmentally friendly products as possible. At least 90% is made from scratch, but a few things such as dulce de leech and nutella are store bought.

What kind of payment policy do you have?

You can either pay cash at pick up or transfer the money in
advance. For orders over €110 I ask for a 50% deposit transferred
a minimum of 5 days in advance.

Bank transfer:

What kind of pick up policy do you have?

All pick ups are by appointment only.

Do you deliver cakes?

Since I am a small one-woman company, I am unable to deliver my products. I do make exceptions for some weddings and other big orders.

Can I call you to make an order?

I prefer orders being made online since I am busy baking all day. To order, go to the following pages: custom made cakes, standard cakes, cupcakes. However if it is really important for you to talk about an order I would be happy to give you a call. Please send me an email with your number and a few time slots suggestions when I can call you.

Do you have egg/lactose/gluten free or vegan options?

Yes. I can make egg/lactose/gluten free or vegan options. Please let me know what you have in mind and I am sure we can find a delicious option for you.

Can I make changes to my custom cake/cupcakes after the ordered has been confirmed?

Yes, you can make changes up to a week before pick up date.

Can I change the design on standard cakes or cupcakes?

No, the reason for the lower price for Standard Cakes/Cupcakes is that the ordering process is fast and the design is well known to me.

Do you charge more for Wedding Cakes?

No, I do not believe in charging more for cakes just because it is for a wedding. However, the price for Wedding Cakes tend to be more since they are often decorated with sugar flowers (which is a time consuming art) they consist of many tiers, and they have various fillings. I also offer Cake consultation for Weddings. The price is €30 which will be deducted from the bill if you choose to order from me (only applicable for orders above €250). For more information about wedding cakes please go to Weddings.

What exactly am I paying for?

My cakes are custom made, from scratch and baked with high quality products. It often takes many hours to design and make the cakes. Also, many products I use are quite expensive such as fondant, marsipan & chocolate. So what you are paying for is a high quality product made with care.

What is your Cancellation Policy?

In the event you must cancel an order please give as much notice as possible to avoid wasted product and time. For orders of €110 or above, a 50% deposit is required. This deposit will not be refunded should you cancel less than four days in advance.